What products do you offer?

● 100% Lambswool Blankets: Soft, sustainable blankets made from the first shearing of young sheep.
● 100% Lambswool & Cashmere Scarves: Choose from 100% pure Lambswool or Cashmere Scarves.
● Recycled Wool Blankets: Coming soon! Sustainable blankets made from repurposed materials that combine comfort with sustainability.
● Custom Gift Boxes: Create a thoughtful gift by pairing a blanket or scarf with a matching journal, mug, candle, and tea.

Are your products natural, sustainable, and biodegradable?

Yes! Our lambswool, recycled wool, and cashmere are 100% natural and sustainably sourced. It is biodegradable, and our recycled wool helps reduce landfill.

How do you source your wool?

We get our wool from trusted family farms in Inner Mongolia. They use traditional methods to promise the highest quality. Our cashmere comes from a farm where they’ve raised cashmere goats for generations.

Is your lambswool and cashmere 100% authentic?

Yes! Our blankets and scarves are 100% pure lambswool, and our cashmere scarves are made from 100% authentic cashmere. Both guarantee a luxury feel and long-lasting quality.

Do you have a physical store?

No, we’re online only. This lets us offer a wide range of products and focus on superior customer service.

How should I care for my lambswool products?

Hand wash gently in cool water with mild detergent, then lay flat to dry. Avoid wringing or twisting to keep them soft and cosy. See our full care guide here.

What comes in the custom gift box?

You can pick your favourite blanket or scarf and add a journal, mug, candle or tea. Start your custom gift box order here.

Is your packaging sustainable?

Yes! For regular orders we use 100% recyclable mailer bags and we wrap your items in tissue paper. For gift sets, we use custom-designed boxes that are 100% recyclable.

How can I add a personalised message to my order?

Just add your message in the personalisation box on the product page or at checkout. We’ll handwrite it to make it extra special.

How can I make changes to my order?

The quickest way to get what you want is to return your current item, and once the return is approved, place a separate order for the new item. We cannot process any exchanges until we’ve received the original item.

Can I cancel my order?

The quickest way to get what you want is to return your current item, and once the return is approved, place a separate order for the new item. We cannot process any exchanges until we’ve received the original item.

Why does my item look slightly different from the website?

Colours might look different due to screen settings and lighting. We aim to show our products as accurately as possible. If you have any concerns, send us a photo, and we’ll check if everything’s right.